Shipping and returns

We do not offer free shipping but, pickup is available at no cost.

Packages are generally dispatched within 2-14 days after receipt of payment and are shipped via Australia Post & oversized items by courier. 

Courier service 

 Due to our location Salt Metal Art delivers parcels to the couriers depot once a week for delivery to customers.

The courier system we use for large item delivery only deliver depot to depot so please check for the nearest depot to you.

We use eGo couriers for large deliveries depot to depot  click here for depot locations  and Fastway couriers for small to medium size parcels door to door.

Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.


Returns

We accept returns within 14 days and will refund the total amount but, the customer is responsible for return postage cost. Refunds are not offered on Custom Made products.